Return & Refund Policy – Yoda Art
At Yoda Art, we want every customer to feel confident when buying wall art online. Our return & refund policy is designed to give you peace of mind while respecting the nature of made-to-order and custom artworks.
Return Eligibility & Conditions
Our wall art return policy allows you to request a return within 30 days of receiving your order. To qualify, the artwork must be:
- Unused and undamaged
- In the same condition you received it
- Shipped back in its original packaging with all tags intact
- Accompanied by a receipt or proof of purchase
⚠️ Please note: items sent back without a prior return request will not be accepted.
How to Start a Return
To begin the art refund process, please contact us at contact@yoda-art.com. Once approved, you will receive:
- The return shipping address
- A return shipping label (if applicable)
- Step-by-step return instructions
Customers are responsible for return shipping costs, unless the item is defective or incorrect.
Damaged, Incorrect, or Defective Items
If you receive a damaged artwork, the wrong product, or a defective piece, contact us immediately with photos at contact@yoda-art.com.
We will ensure a damaged art return guarantee by either:
- Sending you a replacement
- Issuing a full refund
Items Not Eligible for Return
Due to the nature of our products, the following cannot be returned:
- Custom artworks
- Made-to-order wall art created specifically for you
- Unique or limited edition pieces
- Gift cards
- Sale or discounted items
If you’re unsure about eligibility, please contact us before purchasing.
Exchanges & Alternatives
We do not process direct exchanges. If you’d like a different piece, please:
- Request a return under our policy.
- Place a new order once the return is approved.
This ensures faster processing and stock availability.
European Union – 14-Day Cooling-Off Period
If your order was delivered within the EU, you are entitled to cancel or return it within 14 days for any reason, provided it is a standard (non-customized) product. Returned items must be unused, in original packaging, and include proof of purchase.
Refunds & Processing Time
Once your return is received and inspected, you will be notified of approval. If approved:
- A refund will be issued to your original payment method within 10 business days.
- Banks and credit card companies may take an additional 5 business days to process.
If more than 15 business days have passed since your refund was approved, please contact us at contact@yoda-art.com.
Contact Us About Returns
For any questions regarding returns, refunds, or artwork care, our team is here to help: