Frequently Asked Questions – Wall Art, Shipping & Payments
Shipping & Delivery FAQ
Do you offer free worldwide shipping on all artworks?
Yes! At Yoda Art, all artworks include free worldwide shipping, whether you order modern wall art, contemporary art prints, or framed artworks. No hidden fees from us – only customs duties (if any) are the customer’s responsibility
How long will it take to receive my wall art order?
Production takes up to 5 business days since every artwork is made to order (except unique pieces). Once ready, delivery usually takes around 5 business days with our trusted international art delivery partners.
How can I track my art order?
Once your order is shipped, you will receive a tracking number via email. You can track your art order online in real time to follow its journey until it reaches your door.
Payments & Billing FAQ
Artwork Quality & Materials FAQ
What makes Yoda Art prints gallery-quality?
At Yoda Art, we use premium fine art materials and advanced Swiss precision printers to ensure vibrant colors, sharp details, and exceptional durability. Each piece is crafted to deliver museum-level quality wall art for your home, office, or gallery.
What is an Aluminum Dibond print?
Alu-Dibond prints are created by laminating your image onto a 3 mm aluminum composite panel. This technique provides a modern metallic finish, outstanding color depth, and long-lasting durability. Thanks to UV protection, aluminum prints are also suitable for indoor and outdoor display.
What is the difference between Aluminum Dibond and Gallery Bond?
While Aluminum Dibond offers a sleek, matte-modern look, Gallery Bond prints combine Plexiglas and Alu-Dibond for extra depth, brilliance, and high-gloss vibrancy. Gallery Bond is ideal for professional exhibitions and art shows, while Dibond suits both contemporary interiors and outdoor settings.
Do I need a frame for my artwork?
Framing is optional but recommended. Our Black Artbox Frame adds a subtle 3D effect, highlighting your image with minimalist elegance. Unlike traditional frames, it doesn’t cover any part of your artwork, ensuring the full image remains visible while enhancing its impact.
Are the materials sustainable?
Yes. Our Artbox frames are made from eco-friendly wood sourced from responsibly managed forests. We combine sustainability with premium finishes to deliver both beauty and responsibility in every artwork.
Returns & Refunds FAQ
Can I return custom or made-to-order artworks?
Unfortunately, custom and made-to-order artworks cannot be returned, as they are created specifically for you. Please review product details carefully before placing your order.
Who pays for return shipping?
If your artwork arrives damaged or incorrect, Yoda Art covers the return shipping costs. For other return reasons (such as change of mind), the customer is responsible for return shipping fees.
How long does it take to receive my refund?
Once we receive and inspect your return, refunds are processed within 10 business days. Your bank or payment provider may take additional time to finalize the refund.
Ordering & Account FAQ
Contact Us FAQ
How long does it take to get a reply from Yoda Art?
We usually respond to art inquiries and customer support requests within 24–48 hours. For urgent order assistance, we do our best to get back to you the same business day.
Can I request a custom artwork through the contact form?
Yes! You can submit custom artwork requests directly via the form. Please provide details about your idea, dimensions, and preferred style so we can advise you.
Who should I contact for order assistance or shipping issues?
For order support, returns, or shipping updates, simply fill out the form or email us at contact@yoda-art.com. Our customer support team will guide you step by step.